Privacy policy

1. Introduction

This Privacy Policy explains how THEWATCHPROJECT Sàrl, Monaco (“we”, “us”, “our”), collects, uses, stores, and protects personal data provided by our clients (“you”, “your”).

We are committed to protecting your privacy and handling your personal data with the highest level of confidentiality and care.

2. Personal Data We Collect

We may collect and process the following personal data:

Full name
Address
Email address
Telephone number
Payment and billing information
Identification data where legally required (e.g. for high-value transactions or compliance purposes)
Order details related to pre-owned watches, custom-made jewelry, or watch sourcing requests

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

Processing and fulfilling orders
Manufacturing of custom-made jewelry and sourcing of watches
Client communication and after-sales service
Invoicing and accounting
Compliance with legal, regulatory, and anti-money laundering obligations
Protection of our legitimate business interests

4. Legal Basis for Processing

Personal data is processed on the basis of:

Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your consent, where applicable

5. Data Sharing

THEWATCHPROJECT Sàrl does not sell, rent, or trade personal data.

Personal data may be shared only with:

Trusted suppliers, manufacturers, workshops, or service providers strictly necessary to fulfill an order
Financial institutions and payment service providers
Authorities or regulators where required by law

All third parties are contractually required to maintain appropriate confidentiality and data protection standards.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy and to comply with applicable legal and regulatory requirements.

7. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable law, you have the right to:

Request access to your personal data
Request rectification of inaccurate or incomplete data
Request deletion of your personal data, subject to legal retention obligations
Request restriction of or object to processing
Withdraw consent at any time where processing is based on consent

Requests should be submitted in writing using the contact details below.

9. Cookies and Website Data

If applicable, our website may use cookies or similar technologies to improve functionality and user experience.
You may manage or disable cookies through your browser settings.

10. International Data Transfers

Where required for order fulfillment or legal compliance, personal data may be transferred outside the Principality of Monaco, provided that appropriate safeguards are implemented in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

THEWATCHPROJECT Sàrl reserves the right to amend this Privacy Policy at any time.
The version applicable at the time of data collection shall prevail.